Policies

PAYMENT POLICY
At With Love Zie, we offer multiple payment options to ensure a smooth secure shopping experience. 
PAYMENT METHODS:
  • We accept Visa, MasterCard, and Mobile Money
PAYMENT SECURITY:
  • Your payment information is processed securely. We do not store credit card details nor do we share customer details with any third parties. 
PAYMENT CONFIRMATION:
  • Once your payment is successfully processed, you will receive a confirmation email with your order order details.
ISSUES WITH PAYMENT:
  • If you experience any issues during the payment process, please contact our customer service team at withlovezie@gmail.com

SHIPPING POLICY
  • We ship within 3-5 business days after order has been made within Ghana
  • Standard international shipping typically takes 7-10 business days.
  • Please allow for additional time for processing your order, especially during peak seasons. 
  • While we strive to meet our delivery times, unforeseen circumstances such as weather or logistical issues may cause delays.
PRE-ORDER POLICIES
With Love, Zie offers pre-order opportunities to bring you the latest styles/ customised styles.
PRE-ORDER TERMS
  • Payment is required at the time of placing the pre-order
  • Estimated shipping dates are provided in the product description, but please note that these are estimates and may change.
CANCELLATION
  • You can cancel your pre-order within 24 hours of placing it for a full refund.
RETURN POLICY
There will be no refunds or exchanges.