Frequently Asked Questions
Yes, we do ship via DHL. If you do not find your country of residence during checkout, contact us.
Our shoes are crafted from high-quality materials, including leather, satin, and other durable fabrics. Each product description provides detailed information about the materials used.
For leather shoes, clean them regularly with a damp cloth, condition them every few months, and use waterproofing spray. For satin shoes, spot clean with a damp cloth and mild soap, avoid water and store in a dust bag or box.
We do not offer refunds or returns. We offer exchanges for items that are defective or damaged by our fault. if you need to exchange and item, please contact us at withlovezie@gmail.com