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1. INTRODUCTION

At With Love Zie ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.withlovezie.com ("Website"), including any other media form, media channel, mobile website, or mobile application related or connected to the Website.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we collect on the Website includes:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when registering for an account, making a purchase, or signing up for our newsletter, including:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information (processed securely through our payment processors)
  • Other information you choose to provide

2.2 Derivative Data

Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our products from the Website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, and you are encouraged to review their privacy policies and contact them directly for responses to your questions.

2.4 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.

2.5 Order Data

Information about purchases and payments, such as products purchased, date and time of transaction, and shipping address.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect from you for various purposes, including to:

  • Create and manage your account
  • Process your orders and payments
  • Deliver products and services you request
  • Send you marketing and promotional communications, if you have opted in
  • Respond to your inquiries and provide customer support
  • Administer promotions, surveys, and contests
  • Request feedback and contact you about your use of the Website
  • Monitor and analyze usage and trends to improve your experience with the Website
  • Notify you of updates to the Website
  • Resolve disputes and troubleshoot problems
  • Prevent fraudulent transactions and monitor against theft

4. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Interactions with Other Users

If you interact with other users of the Website, those users may see your name, profile photo, and descriptions of your activity.

4.5 Business Transfers

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.

5. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

8. DATA RETENTION

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

9. INTERNATIONAL DATA TRANSFERS

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Ghana and choose to provide information to us, please note that we transfer the data to Ghana and process it there.

10. YOUR RIGHTS REGARDING YOUR INFORMATION

10.1 Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.

10.2 Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Website
  • Logging into your account settings and updating your preferences
  • Contacting us using the contact information provided below

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in our discretion. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you by email to the email address specified in your account and/or through a notice on the Website home page.

You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

12. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

With Love Zie
Email: withlovezie@gmail.com
Phone: +233 55 809 7442 / +233 59 895 4285


By using this Website, you acknowledge that you have read and understand this Privacy Policy.